We certify that all products for sale are authentic and guaranteed to be as described to the best of our knowledge.
Nothing is more important to us than a clear and transparent transaction that makes the customers happy.
Warranty
The watches and other products for sale are mostly vintage and some are new or new old stock. On all watches we offer a 30 days mechanical warranty, unless otherwise stated in the description. We believe this to be the most comprehensive in the industry. We stand behind every item we sell, though due to the nature of vintage watches, we expect reasonable treatment of all watches by their owners. Each watch is known to be working before shipment, though we make no statement about mechanical accuracy or waterproofing. The warranty expires when a watch is serviced or looked over by another watchmaker or company. We are also not responsable for improper use of the products. If there is a problem please contact us first so we can look for a solution.
Service
All watches and clocks for sale are serviced and checked by a professional watchmaker. We do not take repairs, but we can assist (see homepage for stuckintime.nl to website of the professional watchmaker).
Have further questions? Send us an email at info@vflwatches.com
Return Policy
We attempt to be as accurate as possible in our descriptions and pictures. However we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. Like mentioned before we are not responsable for improper use of the products. Please read the description carefully to avoid misunderstandings.
Watch and clock Returns
Each watch or clock must remain unworn, unmolested and in the same condition that it left our office. If a return is requested, simply email and we will respond with instructions. Insured shipping for returns must be paid for by the buyers and buyers assume all risk. Products must be returned within 14 days after purchase.
Non-Watch Returns
Each product must remain unworn, unmolested and in the same condition that it left our office. If a return is requested, simply email and we will respond with instructions. Insured shipping for returns must be paid for by the buyers and buyers assume all risk. Products must be returned within 14 days after purchase.
Cancellations
Orders placed may be edited or cancelled within 24 hours of order placement where possible. Please note that changes or cancellations are not guaranteed. Those orders that are shipped before a cancellation has been confirmed must be returned by guidelines featured above.
Have further questions? Send us an email info@vflwatches.com
